---
title: Return and Refund Policy - Policies and Terms - PeopleKeys
description: The PeopleKeys return and refund policy outlines terms and agreements for returns and refunds of PeopleKeys products
---

Language

- [Suomi – Suomi](https://privacy.peoplekeys.com/fi-fi/return-and-refund-policy)
- [Arabia – Saudi-Arabia](https://privacy.peoplekeys.com/ar-sa/return-and-refund-policy)
- [Bulgaria – Bulgaria](https://privacy.peoplekeys.com/bg-bg/return-and-refund-policy)
- [Englanti – Yhdistynyt kuningaskunta](https://privacy.peoplekeys.com/en-gb/return-and-refund-policy)
- [Englanti – Yhdysvallat](https://privacy.peoplekeys.com/return-and-refund-policy)
- [Espanja - Meksiko](https://privacy.peoplekeys.com/es-mx/return-and-refund-policy)
- [Espanja – Espanja](https://privacy.peoplekeys.com/es-es/return-and-refund-policy)
- [Heprea](https://privacy.peoplekeys.com/he/return-and-refund-policy)
- [Hindi – Intia](https://privacy.peoplekeys.com/hi-in/return-and-refund-policy)
- [Hollanti – Alankomaat](https://privacy.peoplekeys.com/nl-nl/return-and-refund-policy)
- [Indonesia](https://privacy.peoplekeys.com/id/return-and-refund-policy)
- [Islanti – Islanti](https://privacy.peoplekeys.com/is-is/return-and-refund-policy)
- [Italia – Italia](https://privacy.peoplekeys.com/it-it/return-and-refund-policy)
- [Japani – Japani](https://privacy.peoplekeys.com/ja-jp/return-and-refund-policy)
- [Kiina (perinteinen han)](https://privacy.peoplekeys.com/zh-hant/return-and-refund-policy)
- [Kiina (yksinkertaistettu han)](https://privacy.peoplekeys.com/zh-hans/return-and-refund-policy)
- [Korea – Etelä-Korea](https://privacy.peoplekeys.com/ko-kr/return-and-refund-policy)
- [Kreikka – Kreikka](https://privacy.peoplekeys.com/el-gr/return-and-refund-policy)
- [Kroaatti – Kroatia](https://privacy.peoplekeys.com/hr-hr/return-and-refund-policy)
- [Malaiji – Malesia](https://privacy.peoplekeys.com/ms-my/return-and-refund-policy)
- [Portugali – Brasilia](https://privacy.peoplekeys.com/pt-br/return-and-refund-policy)
- [Portugali – Portugali](https://privacy.peoplekeys.com/pt-pt/return-and-refund-policy)
- [Puola – Puola](https://privacy.peoplekeys.com/pl-pl/return-and-refund-policy)
- [Ranska – Ranska](https://privacy.peoplekeys.com/fr-fr/return-and-refund-policy)
- [Romania – Romania](https://privacy.peoplekeys.com/ro-ro/return-and-refund-policy)
- [Ruotsi – Ruotsi](https://privacy.peoplekeys.com/sv-se/return-and-refund-policy)
- [Saksa – Saksa](https://privacy.peoplekeys.com/de-de/return-and-refund-policy)
- [Slovakki – Slovakia](https://privacy.peoplekeys.com/sk-sk/return-and-refund-policy)
- [Tanska – Tanska](https://privacy.peoplekeys.com/da-dk/return-and-refund-policy)
- [Thai – Thaimaa](https://privacy.peoplekeys.com/th-th/return-and-refund-policy)
- [Tšekki – Tšekin tasavalta](https://privacy.peoplekeys.com/cs-cz/return-and-refund-policy)
- [Turkki – Turkki](https://privacy.peoplekeys.com/tr-tr/return-and-refund-policy)
- [Ukraina – Ukraina](https://privacy.peoplekeys.com/uk-ua/return-and-refund-policy)
- [Unkari – Unkari](https://privacy.peoplekeys.com/hu-hu/return-and-refund-policy)
- [Venäjä – Venäjä](https://privacy.peoplekeys.com/ru-ru/return-and-refund-policy)
- [Vietnam – Vietnam](https://privacy.peoplekeys.com/vi-vn/return-and-refund-policy)

![](https://privacy.peoplekeys.com/hubfs/Logos/PeopleKeys_Policies-and-Terms.png)

- [YLEISKATSAUS](https://privacy.peoplekeys.com/fi-fi/overview)
- [TIETOSUOJAKÄYTÄNTÖ](https://privacy.peoplekeys.com/fi-fi/privacy-policy)
- [KÄYTTÖEHDOT](https://privacy.peoplekeys.com/fi-fi/terms-use)
- [PALAUTUS- JA HYVITYSKÄYTÄNTÖ](https://privacy.peoplekeys.com/fi-fi/return-and-refund-policy)
- [SYRJINNÄN VASTAINEN KÄYTÄNTÖ](https://privacy.peoplekeys.com/non-discrimination-policy)
- [EEOC-VAATIMUSTENMUKAISUUS](https://privacy.peoplekeys.com/eeoc-compliance)

Suomi – Suomi

- [Arabia – Saudi-Arabia](https://privacy.peoplekeys.com/ar-sa/return-and-refund-policy)
- [Tšekki – Tšekin tasavalta](https://privacy.peoplekeys.com/cs-cz/return-and-refund-policy)
- [Tanska – Tanska](https://privacy.peoplekeys.com/da-dk/return-and-refund-policy)
- [Saksa – Saksa](https://privacy.peoplekeys.com/de-de/return-and-refund-policy)
- [Kreikka – Kreikka](https://privacy.peoplekeys.com/el-gr/return-and-refund-policy)
- [Englanti – Yhdistynyt kuningaskunta](https://privacy.peoplekeys.com/en-gb/return-and-refund-policy)
- [Espanja - Meksiko](https://privacy.peoplekeys.com/es-mx/return-and-refund-policy)
- [Heprea](https://privacy.peoplekeys.com/he/return-and-refund-policy)
- [Hindi – Intia](https://privacy.peoplekeys.com/hi-in/return-and-refund-policy)
- [Kroaatti – Kroatia](https://privacy.peoplekeys.com/hr-hr/return-and-refund-policy)
- [Unkari – Unkari](https://privacy.peoplekeys.com/hu-hu/return-and-refund-policy)
- [Indonesia](https://privacy.peoplekeys.com/id/return-and-refund-policy)
- [Italia – Italia](https://privacy.peoplekeys.com/it-it/return-and-refund-policy)
- [Japani – Japani](https://privacy.peoplekeys.com/ja-jp/return-and-refund-policy)
- [Malaiji – Malesia](https://privacy.peoplekeys.com/ms-my/return-and-refund-policy)
- [Korea – Etelä-Korea](https://privacy.peoplekeys.com/ko-kr/return-and-refund-policy)
- [Bulgaria – Bulgaria](https://privacy.peoplekeys.com/bg-bg/return-and-refund-policy)
- [Portugali – Brasilia](https://privacy.peoplekeys.com/pt-br/return-and-refund-policy)
- [Portugali – Portugali](https://privacy.peoplekeys.com/pt-pt/return-and-refund-policy)
- [Ruotsi – Ruotsi](https://privacy.peoplekeys.com/sv-se/return-and-refund-policy)
- [Thai – Thaimaa](https://privacy.peoplekeys.com/th-th/return-and-refund-policy)
- [Turkki – Turkki](https://privacy.peoplekeys.com/tr-tr/return-and-refund-policy)
- [Ukraina – Ukraina](https://privacy.peoplekeys.com/uk-ua/return-and-refund-policy)
- [Vietnam – Vietnam](https://privacy.peoplekeys.com/vi-vn/return-and-refund-policy)
- [Kiina (perinteinen han)](https://privacy.peoplekeys.com/zh-hant/return-and-refund-policy)
- [Ranska – Ranska](https://privacy.peoplekeys.com/fr-fr/return-and-refund-policy)
- [Kiina (yksinkertaistettu han)](https://privacy.peoplekeys.com/zh-hans/return-and-refund-policy)
- [Romania – Romania](https://privacy.peoplekeys.com/ro-ro/return-and-refund-policy)
- [Islanti – Islanti](https://privacy.peoplekeys.com/is-is/return-and-refund-policy)
- [Slovakki – Slovakia](https://privacy.peoplekeys.com/sk-sk/return-and-refund-policy)
- [Hollanti – Alankomaat](https://privacy.peoplekeys.com/nl-nl/return-and-refund-policy)
- [Espanja – Espanja](https://privacy.peoplekeys.com/es-es/return-and-refund-policy)
- [Venäjä – Venäjä](https://privacy.peoplekeys.com/ru-ru/return-and-refund-policy)
- [Puola – Puola](https://privacy.peoplekeys.com/pl-pl/return-and-refund-policy)
- [Englanti – Yhdysvallat](https://privacy.peoplekeys.com/return-and-refund-policy)
- [Suomi – Suomi](https://privacy.peoplekeys.com/fi-fi/return-and-refund-policy)

- [YLEISKATSAUS](https://privacy.peoplekeys.com/fi-fi/overview)
- [TIETOSUOJAKÄYTÄNTÖ](https://privacy.peoplekeys.com/fi-fi/privacy-policy)
- [KÄYTTÖEHDOT](https://privacy.peoplekeys.com/fi-fi/terms-use)
- [PALAUTUS- JA HYVITYSKÄYTÄNTÖ](https://privacy.peoplekeys.com/fi-fi/return-and-refund-policy)
- [SYRJINNÄN VASTAINEN KÄYTÄNTÖ](https://privacy.peoplekeys.com/non-discrimination-policy)
- [EEOC-VAATIMUSTENMUKAISUUS](https://privacy.peoplekeys.com/eeoc-compliance)

![PeopleKeys](https://privacy.peoplekeys.com/hs-fs/hubfs/Logo_black.png?width=170&name=Logo_black.png)

# Palautus- ja hyvityskäytäntö

## PeopleKeysin palautus- ja hyvityskäytäntö

### Fyysisille/painetuille tuotteille

Takaamme tuotteidemme korkean laadun. Jos kuitenkin huomaat tuotteessasi rakenteellisia virheitä, autamme mielellämme. Palautusohjeet ovat alla:

- Palautusnumero (RA) on hankittava [ottamalla meihin yhteyttä täältä](https://info.peoplekeys.com/return-and-refund-policy-contact-us?hsLang=fi-fi) ennen kuin palautetut tuotteet voidaan hyväksyä hyvitettäväksi. Palautuksia ei hyväksytä ilman palautusnumeroa.
- Palautukset tulee tehdä 30 päivän kuluessa ostopäivästä.
- Kaikkien materiaalien on oltava käyttämättömiä ja jälleenmyyntikunnossa. Muutoin hyvitystä ei voida myöntää.
- Käteispalautuksia ei myönnetä. Kaikki hyvitykset suoritetaan tuotekrediittinä.
- Kaikista palautetuista tuotteista veloitetaan 20 %:n palautusmaksu, joka vähennetään tuotekrediitistä.
- Tilausmateriaaleja ei voida palauttaa.

Asiakas vastaa kaikista palautuksesta koituvista kuljetus- ja toimitusmaksuista. Kuljetuskulut eivät sisälly myönnettyyn hyvitykseen.

### Sähköisille tuotteille

Hyvitämme sähköisten tuotteiden ostot krediittinä PeopleKeys-tilillesi. Myymälästämme verkon kautta ostetuista sähköisistä tuotteista ei myönnetä käteis- tai luottokorttihyvitystä.

Jos sinulla on kysyttävää, [ota meihin yhteyttä tästä](https://info.peoplekeys.com/return-and-refund-policy-contact-us?hsLang=fi-fi).

### Sähköisille ja live-kursseille

Mikäli kurssi peruuntuu, hyvitämme kurssisi krediittinä tilillesi. Voit käyttää tämän krediitin toiseen kurssiin tai mihin tahansa muuhun PeopleKeys-tuotteeseen.

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