---
title: Return and Refund Policy - Policies and Terms - PeopleKeys
description: The PeopleKeys return and refund policy outlines terms and agreements for returns and refunds of PeopleKeys products
---

Language

- [한국어 - 대한민국](https://privacy.peoplekeys.com/ko-kr/return-and-refund-policy)
- [그리스어 - 그리스](https://privacy.peoplekeys.com/el-gr/return-and-refund-policy)
- [네덜란드어 - 네덜란드](https://privacy.peoplekeys.com/nl-nl/return-and-refund-policy)
- [덴마크어 - 덴마크](https://privacy.peoplekeys.com/da-dk/return-and-refund-policy)
- [독일어 - 독일](https://privacy.peoplekeys.com/de-de/return-and-refund-policy)
- [러시아어 - 러시아](https://privacy.peoplekeys.com/ru-ru/return-and-refund-policy)
- [루마니아어 - 루마니아](https://privacy.peoplekeys.com/ro-ro/return-and-refund-policy)
- [말레이어 - 말레이시아](https://privacy.peoplekeys.com/ms-my/return-and-refund-policy)
- [베트남어 - 베트남](https://privacy.peoplekeys.com/vi-vn/return-and-refund-policy)
- [불가리아어 - 불가리아](https://privacy.peoplekeys.com/bg-bg/return-and-refund-policy)
- [스웨덴어 - 스웨덴](https://privacy.peoplekeys.com/sv-se/return-and-refund-policy)
- [스페인어 - 멕시코](https://privacy.peoplekeys.com/es-mx/return-and-refund-policy)
- [스페인어 - 스페인](https://privacy.peoplekeys.com/es-es/return-and-refund-policy)
- [슬로바키아어 - 슬로바키아](https://privacy.peoplekeys.com/sk-sk/return-and-refund-policy)
- [아랍어 - 사우디아라비아](https://privacy.peoplekeys.com/ar-sa/return-and-refund-policy)
- [아이슬란드어 - 아이슬란드](https://privacy.peoplekeys.com/is-is/return-and-refund-policy)
- [영어 - 미국](https://privacy.peoplekeys.com/return-and-refund-policy)
- [영어 - 영국](https://privacy.peoplekeys.com/en-gb/return-and-refund-policy)
- [우크라이나어 - 우크라이나](https://privacy.peoplekeys.com/uk-ua/return-and-refund-policy)
- [이탈리아어 - 이탈리아](https://privacy.peoplekeys.com/it-it/return-and-refund-policy)
- [인도네시아어](https://privacy.peoplekeys.com/id/return-and-refund-policy)
- [일본어 - 일본](https://privacy.peoplekeys.com/ja-jp/return-and-refund-policy)
- [중국어(간체한)](https://privacy.peoplekeys.com/zh-hans/return-and-refund-policy)
- [중국어(전통한)](https://privacy.peoplekeys.com/zh-hant/return-and-refund-policy)
- [체코어 - 체코공화국](https://privacy.peoplekeys.com/cs-cz/return-and-refund-policy)
- [크로아티아어 - 크로아티아](https://privacy.peoplekeys.com/hr-hr/return-and-refund-policy)
- [태국어 - 태국](https://privacy.peoplekeys.com/th-th/return-and-refund-policy)
- [터키어 - 터키](https://privacy.peoplekeys.com/tr-tr/return-and-refund-policy)
- [포르투갈어 - 브라질](https://privacy.peoplekeys.com/pt-br/return-and-refund-policy)
- [포르투갈어 - 포르투갈](https://privacy.peoplekeys.com/pt-pt/return-and-refund-policy)
- [폴란드어 - 폴란드](https://privacy.peoplekeys.com/pl-pl/return-and-refund-policy)
- [프랑스어 - 프랑스](https://privacy.peoplekeys.com/fr-fr/return-and-refund-policy)
- [핀란드어 - 핀란드](https://privacy.peoplekeys.com/fi-fi/return-and-refund-policy)
- [헝가리어 - 헝가리](https://privacy.peoplekeys.com/hu-hu/return-and-refund-policy)
- [히브리어](https://privacy.peoplekeys.com/he/return-and-refund-policy)
- [힌디어 - 인도](https://privacy.peoplekeys.com/hi-in/return-and-refund-policy)

![](https://privacy.peoplekeys.com/hubfs/Logos/PeopleKeys_Policies-and-Terms.png)

- [개요](https://privacy.peoplekeys.com/ko-kr/overview)
- [개인정보 처리방침](https://privacy.peoplekeys.com/ko-kr/privacy-policy)
- [이용 약관](https://privacy.peoplekeys.com/ko-kr/terms-use)
- [반품 및 환급 방침](https://privacy.peoplekeys.com/ko-kr/return-and-refund-policy)
- [차별 금지 정책](https://privacy.peoplekeys.com/non-discrimination-policy)
- [EEOC 규정 준수](https://privacy.peoplekeys.com/eeoc-compliance)

한국어 - 대한민국

- [핀란드어 - 핀란드](https://privacy.peoplekeys.com/fi-fi/return-and-refund-policy)
- [아랍어 - 사우디아라비아](https://privacy.peoplekeys.com/ar-sa/return-and-refund-policy)
- [체코어 - 체코공화국](https://privacy.peoplekeys.com/cs-cz/return-and-refund-policy)
- [덴마크어 - 덴마크](https://privacy.peoplekeys.com/da-dk/return-and-refund-policy)
- [독일어 - 독일](https://privacy.peoplekeys.com/de-de/return-and-refund-policy)
- [그리스어 - 그리스](https://privacy.peoplekeys.com/el-gr/return-and-refund-policy)
- [영어 - 영국](https://privacy.peoplekeys.com/en-gb/return-and-refund-policy)
- [스페인어 - 멕시코](https://privacy.peoplekeys.com/es-mx/return-and-refund-policy)
- [히브리어](https://privacy.peoplekeys.com/he/return-and-refund-policy)
- [힌디어 - 인도](https://privacy.peoplekeys.com/hi-in/return-and-refund-policy)
- [크로아티아어 - 크로아티아](https://privacy.peoplekeys.com/hr-hr/return-and-refund-policy)
- [헝가리어 - 헝가리](https://privacy.peoplekeys.com/hu-hu/return-and-refund-policy)
- [인도네시아어](https://privacy.peoplekeys.com/id/return-and-refund-policy)
- [이탈리아어 - 이탈리아](https://privacy.peoplekeys.com/it-it/return-and-refund-policy)
- [일본어 - 일본](https://privacy.peoplekeys.com/ja-jp/return-and-refund-policy)
- [말레이어 - 말레이시아](https://privacy.peoplekeys.com/ms-my/return-and-refund-policy)
- [불가리아어 - 불가리아](https://privacy.peoplekeys.com/bg-bg/return-and-refund-policy)
- [포르투갈어 - 브라질](https://privacy.peoplekeys.com/pt-br/return-and-refund-policy)
- [포르투갈어 - 포르투갈](https://privacy.peoplekeys.com/pt-pt/return-and-refund-policy)
- [스웨덴어 - 스웨덴](https://privacy.peoplekeys.com/sv-se/return-and-refund-policy)
- [태국어 - 태국](https://privacy.peoplekeys.com/th-th/return-and-refund-policy)
- [터키어 - 터키](https://privacy.peoplekeys.com/tr-tr/return-and-refund-policy)
- [우크라이나어 - 우크라이나](https://privacy.peoplekeys.com/uk-ua/return-and-refund-policy)
- [베트남어 - 베트남](https://privacy.peoplekeys.com/vi-vn/return-and-refund-policy)
- [중국어(전통한)](https://privacy.peoplekeys.com/zh-hant/return-and-refund-policy)
- [프랑스어 - 프랑스](https://privacy.peoplekeys.com/fr-fr/return-and-refund-policy)
- [중국어(간체한)](https://privacy.peoplekeys.com/zh-hans/return-and-refund-policy)
- [루마니아어 - 루마니아](https://privacy.peoplekeys.com/ro-ro/return-and-refund-policy)
- [아이슬란드어 - 아이슬란드](https://privacy.peoplekeys.com/is-is/return-and-refund-policy)
- [슬로바키아어 - 슬로바키아](https://privacy.peoplekeys.com/sk-sk/return-and-refund-policy)
- [네덜란드어 - 네덜란드](https://privacy.peoplekeys.com/nl-nl/return-and-refund-policy)
- [스페인어 - 스페인](https://privacy.peoplekeys.com/es-es/return-and-refund-policy)
- [러시아어 - 러시아](https://privacy.peoplekeys.com/ru-ru/return-and-refund-policy)
- [폴란드어 - 폴란드](https://privacy.peoplekeys.com/pl-pl/return-and-refund-policy)
- [영어 - 미국](https://privacy.peoplekeys.com/return-and-refund-policy)
- [한국어 - 대한민국](https://privacy.peoplekeys.com/ko-kr/return-and-refund-policy)

- [개요](https://privacy.peoplekeys.com/ko-kr/overview)
- [개인정보 처리방침](https://privacy.peoplekeys.com/ko-kr/privacy-policy)
- [이용 약관](https://privacy.peoplekeys.com/ko-kr/terms-use)
- [반품 및 환급 방침](https://privacy.peoplekeys.com/ko-kr/return-and-refund-policy)
- [차별 금지 정책](https://privacy.peoplekeys.com/non-discrimination-policy)
- [EEOC 규정 준수](https://privacy.peoplekeys.com/eeoc-compliance)

![PeopleKeys](https://privacy.peoplekeys.com/hs-fs/hubfs/Logo_black.png?width=170&name=Logo_black.png)

# 반품 및 환불 방침

## PeopleKeys 반품 및 환불 방침

### 실물/인쇄물용

당사는 제품이 최고 품질임을 보장하며, 제품 구성의 결함이 발견되면 기꺼이 도와드리겠습니다. 반품 안내는 다음과 같습니다:

- 반품 승인(RA) 번호는 반품된 상품이 크레딧으로 승인되기 전에 [여기에서 당사로 연락하여](https://info.peoplekeys.com/return-and-refund-policy-contact-us?hsLang=ko-kr) 발급받아야 합니다. RA 번호가 없으면 반품할 수 없습니다.
- 반품은 구매일로부터 30일 이내에 이루어져야 합니다.
- 미사용 및 재판매 가능 상태의 자료가 아니면 크레딧을 발행할 수 없습니다.
- 현금 환불은 불가합니다. 모든 환불은 제품 크레딧 형태로 진행됩니다.
- 반품된 상품에는 모두 재입고 수수료 20%가 부과되며 제품 크레딧에서 차감됩니다.
- 주문 제작 자료는 반품할 수 없습니다.

반품 배송비와 제품 우송료는 고객이 전액 부담해야 합니다. 배송비는 발행된 크레딧에 포함되지 않습니다.

### 전자 제품일 때

전자 제품의 경우 귀하의 PeopleKeys 계정에 크레딧으로 환불됩니다. 당사 매장에서 온라인으로 구매한 전자 제품은 현금이나 신용 카드 환불이 불가합니다.

문의 사항은 [여기에서 당사로 연락해](https://info.peoplekeys.com/return-and-refund-policy-contact-us?hsLang=ko-kr)주십시오.

### 전자 및 라이브 과정용

과정 취소의 경우, 계정 크레딧 형태로 환불이 진행됩니다. 다른 과정이나 기타 PeopleKeys 제품 구매에 해당 크레딧을 사용할 수 있습니다.

[![PeopleKeys](https://peoplekeys.com/wp-content/uploads/2021/09/footer-logo.png)](https://peoplekeys.com)

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