--- title: Return and Refund Policy - Policies and Terms - PeopleKeys description: The PeopleKeys return and refund policy outlines terms and agreements for returns and refunds of PeopleKeys products --- Language - [English - United States](https://privacy.peoplekeys.com/return-and-refund-policy) - [Arabic - Saudi Arabia](https://privacy.peoplekeys.com/ar-sa/return-and-refund-policy) - [Bulgarian - Bulgaria](https://privacy.peoplekeys.com/bg-bg/return-and-refund-policy) - [Chinese (Simplified Han)](https://privacy.peoplekeys.com/zh-hans/return-and-refund-policy) - [Chinese (Traditional Han)](https://privacy.peoplekeys.com/zh-hant/return-and-refund-policy) - [Croatian - Croatia](https://privacy.peoplekeys.com/hr-hr/return-and-refund-policy) - [Czech - Czech Republic](https://privacy.peoplekeys.com/cs-cz/return-and-refund-policy) - [Danish - Denmark](https://privacy.peoplekeys.com/da-dk/return-and-refund-policy) - [Dutch - The Netherlands](https://privacy.peoplekeys.com/nl-nl/return-and-refund-policy) - [English - United Kingdom](https://privacy.peoplekeys.com/en-gb/return-and-refund-policy) - [Finnish - Finland](https://privacy.peoplekeys.com/fi-fi/return-and-refund-policy) - [French - France](https://privacy.peoplekeys.com/fr-fr/return-and-refund-policy) - [German - Germany](https://privacy.peoplekeys.com/de-de/return-and-refund-policy) - [Greek - Greece](https://privacy.peoplekeys.com/el-gr/return-and-refund-policy) - [Hebrew](https://privacy.peoplekeys.com/he/return-and-refund-policy) - [Hindi - India](https://privacy.peoplekeys.com/hi-in/return-and-refund-policy) - [Hungarian - Hungary](https://privacy.peoplekeys.com/hu-hu/return-and-refund-policy) - [Icelandic - Iceland](https://privacy.peoplekeys.com/is-is/return-and-refund-policy) - [Indonesian](https://privacy.peoplekeys.com/id/return-and-refund-policy) - [Italian - Italy](https://privacy.peoplekeys.com/it-it/return-and-refund-policy) - [Japanese - Japan](https://privacy.peoplekeys.com/ja-jp/return-and-refund-policy) - [Korean - South Korea](https://privacy.peoplekeys.com/ko-kr/return-and-refund-policy) - [Malay - Malaysia](https://privacy.peoplekeys.com/ms-my/return-and-refund-policy) - [Polish - Poland](https://privacy.peoplekeys.com/pl-pl/return-and-refund-policy) - [Portuguese - Brazil](https://privacy.peoplekeys.com/pt-br/return-and-refund-policy) - [Portuguese - Portugal](https://privacy.peoplekeys.com/pt-pt/return-and-refund-policy) - [Romanian - Romania](https://privacy.peoplekeys.com/ro-ro/return-and-refund-policy) - [Russian - Russia](https://privacy.peoplekeys.com/ru-ru/return-and-refund-policy) - [Slovak - Slovakia](https://privacy.peoplekeys.com/sk-sk/return-and-refund-policy) - [Spanish - Mexico](https://privacy.peoplekeys.com/es-mx/return-and-refund-policy) - [Spanish - Spain](https://privacy.peoplekeys.com/es-es/return-and-refund-policy) - [Swedish - Sweden](https://privacy.peoplekeys.com/sv-se/return-and-refund-policy) - [Thai - Thailand](https://privacy.peoplekeys.com/th-th/return-and-refund-policy) - [Turkish - Türkiye](https://privacy.peoplekeys.com/tr-tr/return-and-refund-policy) - [Ukrainian - Ukraine](https://privacy.peoplekeys.com/uk-ua/return-and-refund-policy) - [Vietnamese - Vietnam](https://privacy.peoplekeys.com/vi-vn/return-and-refund-policy) ![](https://privacy.peoplekeys.com/hubfs/Logos/PeopleKeys_Policies-and-Terms.png) - [Overview](https://privacy.peoplekeys.com/overview) - [Privacy Policy](https://privacy.peoplekeys.com/privacy-policy) - [Terms of Use](https://privacy.peoplekeys.com/terms-use) - [Return & Refund Policy](https://privacy.peoplekeys.com/return-and-refund-policy) - [Non-Discrimination Policy](https://privacy.peoplekeys.com/non-discrimination-policy) - [EEOC Compliance](https://privacy.peoplekeys.com/eeoc-compliance) English - United States - [Finnish - Finland](https://privacy.peoplekeys.com/fi-fi/return-and-refund-policy) - [Arabic - Saudi Arabia](https://privacy.peoplekeys.com/ar-sa/return-and-refund-policy) - [Czech - Czech Republic](https://privacy.peoplekeys.com/cs-cz/return-and-refund-policy) - [Danish - Denmark](https://privacy.peoplekeys.com/da-dk/return-and-refund-policy) - [German - Germany](https://privacy.peoplekeys.com/de-de/return-and-refund-policy) - [Greek - Greece](https://privacy.peoplekeys.com/el-gr/return-and-refund-policy) - [English - United Kingdom](https://privacy.peoplekeys.com/en-gb/return-and-refund-policy) - [Spanish - Mexico](https://privacy.peoplekeys.com/es-mx/return-and-refund-policy) - [Hebrew](https://privacy.peoplekeys.com/he/return-and-refund-policy) - [Hindi - India](https://privacy.peoplekeys.com/hi-in/return-and-refund-policy) - [Croatian - Croatia](https://privacy.peoplekeys.com/hr-hr/return-and-refund-policy) - [Hungarian - Hungary](https://privacy.peoplekeys.com/hu-hu/return-and-refund-policy) - [Indonesian](https://privacy.peoplekeys.com/id/return-and-refund-policy) - [Italian - Italy](https://privacy.peoplekeys.com/it-it/return-and-refund-policy) - [Japanese - Japan](https://privacy.peoplekeys.com/ja-jp/return-and-refund-policy) - [Malay - Malaysia](https://privacy.peoplekeys.com/ms-my/return-and-refund-policy) - [Korean - South Korea](https://privacy.peoplekeys.com/ko-kr/return-and-refund-policy) - [Bulgarian - Bulgaria](https://privacy.peoplekeys.com/bg-bg/return-and-refund-policy) - [Portuguese - Brazil](https://privacy.peoplekeys.com/pt-br/return-and-refund-policy) - [Portuguese - Portugal](https://privacy.peoplekeys.com/pt-pt/return-and-refund-policy) - [Swedish - Sweden](https://privacy.peoplekeys.com/sv-se/return-and-refund-policy) - [Thai - Thailand](https://privacy.peoplekeys.com/th-th/return-and-refund-policy) - [Turkish - Türkiye](https://privacy.peoplekeys.com/tr-tr/return-and-refund-policy) - [Ukrainian - Ukraine](https://privacy.peoplekeys.com/uk-ua/return-and-refund-policy) - [Vietnamese - Vietnam](https://privacy.peoplekeys.com/vi-vn/return-and-refund-policy) - [Chinese (Traditional Han)](https://privacy.peoplekeys.com/zh-hant/return-and-refund-policy) - [French - France](https://privacy.peoplekeys.com/fr-fr/return-and-refund-policy) - [Chinese (Simplified Han)](https://privacy.peoplekeys.com/zh-hans/return-and-refund-policy) - [Romanian - Romania](https://privacy.peoplekeys.com/ro-ro/return-and-refund-policy) - [Icelandic - Iceland](https://privacy.peoplekeys.com/is-is/return-and-refund-policy) - [Slovak - Slovakia](https://privacy.peoplekeys.com/sk-sk/return-and-refund-policy) - [Dutch - The Netherlands](https://privacy.peoplekeys.com/nl-nl/return-and-refund-policy) - [Spanish - Spain](https://privacy.peoplekeys.com/es-es/return-and-refund-policy) - [Russian - Russia](https://privacy.peoplekeys.com/ru-ru/return-and-refund-policy) - [Polish - Poland](https://privacy.peoplekeys.com/pl-pl/return-and-refund-policy) - [English - United States](https://privacy.peoplekeys.com/return-and-refund-policy) - [Overview](https://privacy.peoplekeys.com/overview) - [Privacy Policy](https://privacy.peoplekeys.com/privacy-policy) - [Terms of Use](https://privacy.peoplekeys.com/terms-use) - [Return & Refund Policy](https://privacy.peoplekeys.com/return-and-refund-policy) - [Non-Discrimination Policy](https://privacy.peoplekeys.com/non-discrimination-policy) - [EEOC Compliance](https://privacy.peoplekeys.com/eeoc-compliance) ![PeopleKeys](https://privacy.peoplekeys.com/hs-fs/hubfs/Logo_black.png?width=170&name=Logo_black.png) # Return and Refund Policy ## PeopleKeys Return and Refund Policy ### For Physical/Printed Products We guarantee our products to be of the highest quality; however, if you should discover your product to be defective in construction, we will be happy to assist. Below are the instructions for returns: - A Return Authorization (RA) number must be obtained by [contacting us here](https://info.peoplekeys.com/return-and-refund-policy-contact-us?hsLang=en-us) before any returned merchandise will be accepted for credit. No returns will be accepted without the RA number. - Returns must be made within 30 days from the date of purchase. - All materials must be unused and in resalable condition or credit cannot be issued. - No cash refunds will be issued. All refunds will be in the form of product credit. - A 20% restocking fee will be assessed for all returned merchandise and deducted from the product credit. - Custom materials cannot be returned. All return shipping fees and product postage are to be paid by the customer. Shipping fees will not be included in any credit issued. ### For Electronic Products We will refund electronic product purchases as a credit to your PeopleKeys account. No cash or credit card refunds will be processed on electronic products purchased online from one of our storefronts. If you have any questions, please [contact us here](https://info.peoplekeys.com/return-and-refund-policy-contact-us?hsLang=en-us). ### For Electronic and Live Courses In the event of a course cancellation, we will refund your course in the form of an account credit. You may use that credit for another course or for any other PeopleKeys product purchase. 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