---
title: Return and Refund Policy - Policies and Terms - PeopleKeys
description: The PeopleKeys return and refund policy outlines terms and agreements for returns and refunds of PeopleKeys products
---

Language

- [Hrvatski – Hrvatska](https://privacy.peoplekeys.com/hr-hr/return-and-refund-policy)
- [Arapski – Saudijska Arabija](https://privacy.peoplekeys.com/ar-sa/return-and-refund-policy)
- [Bugarski – Bugarska](https://privacy.peoplekeys.com/bg-bg/return-and-refund-policy)
- [Češki – Češka Republika](https://privacy.peoplekeys.com/cs-cz/return-and-refund-policy)
- [Danski – Danska](https://privacy.peoplekeys.com/da-dk/return-and-refund-policy)
- [Engleski – Sjedinjene Države](https://privacy.peoplekeys.com/return-and-refund-policy)
- [Engleski – Ujedinjeno Kraljevstvo](https://privacy.peoplekeys.com/en-gb/return-and-refund-policy)
- [Finski – Finska](https://privacy.peoplekeys.com/fi-fi/return-and-refund-policy)
- [Francuski – Francuska](https://privacy.peoplekeys.com/fr-fr/return-and-refund-policy)
- [Grčki – Grčka](https://privacy.peoplekeys.com/el-gr/return-and-refund-policy)
- [Hebrejski](https://privacy.peoplekeys.com/he/return-and-refund-policy)
- [Hindski – Indija](https://privacy.peoplekeys.com/hi-in/return-and-refund-policy)
- [Indonezijski](https://privacy.peoplekeys.com/id/return-and-refund-policy)
- [Islandski – Island](https://privacy.peoplekeys.com/is-is/return-and-refund-policy)
- [Japanski – Japan](https://privacy.peoplekeys.com/ja-jp/return-and-refund-policy)
- [Kineski (Pojednostavljeni Han)](https://privacy.peoplekeys.com/zh-hans/return-and-refund-policy)
- [Kineski (Tradicionalni Han)](https://privacy.peoplekeys.com/zh-hant/return-and-refund-policy)
- [Korejski – Južna Koreja](https://privacy.peoplekeys.com/ko-kr/return-and-refund-policy)
- [Malajski – Malezija](https://privacy.peoplekeys.com/ms-my/return-and-refund-policy)
- [Mađarski – Mađarska](https://privacy.peoplekeys.com/hu-hu/return-and-refund-policy)
- [Nizozemski – Nizozemska](https://privacy.peoplekeys.com/nl-nl/return-and-refund-policy)
- [Njemački – Njemačka](https://privacy.peoplekeys.com/de-de/return-and-refund-policy)
- [Poljski – Poljska](https://privacy.peoplekeys.com/pl-pl/return-and-refund-policy)
- [Portugalski – Brazil](https://privacy.peoplekeys.com/pt-br/return-and-refund-policy)
- [Portugalski – Portugal](https://privacy.peoplekeys.com/pt-pt/return-and-refund-policy)
- [Rumunjski – Rumunjska](https://privacy.peoplekeys.com/ro-ro/return-and-refund-policy)
- [Ruski – Rusija](https://privacy.peoplekeys.com/ru-ru/return-and-refund-policy)
- [Slovački – Slovačka](https://privacy.peoplekeys.com/sk-sk/return-and-refund-policy)
- [Španjolski - Meksiko](https://privacy.peoplekeys.com/es-mx/return-and-refund-policy)
- [Španjolski – Španjolska](https://privacy.peoplekeys.com/es-es/return-and-refund-policy)
- [Švedski – Švedska](https://privacy.peoplekeys.com/sv-se/return-and-refund-policy)
- [Tajski – Tajland](https://privacy.peoplekeys.com/th-th/return-and-refund-policy)
- [Talijanski – Italija](https://privacy.peoplekeys.com/it-it/return-and-refund-policy)
- [Turski – Turska](https://privacy.peoplekeys.com/tr-tr/return-and-refund-policy)
- [Ukrajinski – Ukrajina](https://privacy.peoplekeys.com/uk-ua/return-and-refund-policy)
- [Vijetnamski – Vijetnam](https://privacy.peoplekeys.com/vi-vn/return-and-refund-policy)

![](https://privacy.peoplekeys.com/hubfs/Logos/PeopleKeys_Policies-and-Terms.png)

- [PREGLED](https://privacy.peoplekeys.com/hr-hr/overview)
- [POLITIKA PRIVATNOSTI](https://privacy.peoplekeys.com/hr-hr/privacy-policy)
- [UVJETI KORIŠTENJA](https://privacy.peoplekeys.com/hr-hr/terms-use)
- [POLITIKA POVRATA I REFUNDACIJA](https://privacy.peoplekeys.com/hr-hr/return-and-refund-policy)
- [POLITIKA NEDISKRIMINACIJE](https://privacy.peoplekeys.com/non-discrimination-policy)
- [SUKLADNOST S EEOC-OM](https://privacy.peoplekeys.com/eeoc-compliance)

Hrvatski – Hrvatska

- [Finski – Finska](https://privacy.peoplekeys.com/fi-fi/return-and-refund-policy)
- [Arapski – Saudijska Arabija](https://privacy.peoplekeys.com/ar-sa/return-and-refund-policy)
- [Češki – Češka Republika](https://privacy.peoplekeys.com/cs-cz/return-and-refund-policy)
- [Danski – Danska](https://privacy.peoplekeys.com/da-dk/return-and-refund-policy)
- [Njemački – Njemačka](https://privacy.peoplekeys.com/de-de/return-and-refund-policy)
- [Grčki – Grčka](https://privacy.peoplekeys.com/el-gr/return-and-refund-policy)
- [Engleski – Ujedinjeno Kraljevstvo](https://privacy.peoplekeys.com/en-gb/return-and-refund-policy)
- [Španjolski - Meksiko](https://privacy.peoplekeys.com/es-mx/return-and-refund-policy)
- [Hebrejski](https://privacy.peoplekeys.com/he/return-and-refund-policy)
- [Hindski – Indija](https://privacy.peoplekeys.com/hi-in/return-and-refund-policy)
- [Mađarski – Mađarska](https://privacy.peoplekeys.com/hu-hu/return-and-refund-policy)
- [Indonezijski](https://privacy.peoplekeys.com/id/return-and-refund-policy)
- [Talijanski – Italija](https://privacy.peoplekeys.com/it-it/return-and-refund-policy)
- [Japanski – Japan](https://privacy.peoplekeys.com/ja-jp/return-and-refund-policy)
- [Malajski – Malezija](https://privacy.peoplekeys.com/ms-my/return-and-refund-policy)
- [Korejski – Južna Koreja](https://privacy.peoplekeys.com/ko-kr/return-and-refund-policy)
- [Bugarski – Bugarska](https://privacy.peoplekeys.com/bg-bg/return-and-refund-policy)
- [Portugalski – Brazil](https://privacy.peoplekeys.com/pt-br/return-and-refund-policy)
- [Portugalski – Portugal](https://privacy.peoplekeys.com/pt-pt/return-and-refund-policy)
- [Švedski – Švedska](https://privacy.peoplekeys.com/sv-se/return-and-refund-policy)
- [Tajski – Tajland](https://privacy.peoplekeys.com/th-th/return-and-refund-policy)
- [Turski – Turska](https://privacy.peoplekeys.com/tr-tr/return-and-refund-policy)
- [Ukrajinski – Ukrajina](https://privacy.peoplekeys.com/uk-ua/return-and-refund-policy)
- [Vijetnamski – Vijetnam](https://privacy.peoplekeys.com/vi-vn/return-and-refund-policy)
- [Kineski (Tradicionalni Han)](https://privacy.peoplekeys.com/zh-hant/return-and-refund-policy)
- [Francuski – Francuska](https://privacy.peoplekeys.com/fr-fr/return-and-refund-policy)
- [Kineski (Pojednostavljeni Han)](https://privacy.peoplekeys.com/zh-hans/return-and-refund-policy)
- [Rumunjski – Rumunjska](https://privacy.peoplekeys.com/ro-ro/return-and-refund-policy)
- [Islandski – Island](https://privacy.peoplekeys.com/is-is/return-and-refund-policy)
- [Slovački – Slovačka](https://privacy.peoplekeys.com/sk-sk/return-and-refund-policy)
- [Nizozemski – Nizozemska](https://privacy.peoplekeys.com/nl-nl/return-and-refund-policy)
- [Španjolski – Španjolska](https://privacy.peoplekeys.com/es-es/return-and-refund-policy)
- [Ruski – Rusija](https://privacy.peoplekeys.com/ru-ru/return-and-refund-policy)
- [Poljski – Poljska](https://privacy.peoplekeys.com/pl-pl/return-and-refund-policy)
- [Engleski – Sjedinjene Države](https://privacy.peoplekeys.com/return-and-refund-policy)
- [Hrvatski – Hrvatska](https://privacy.peoplekeys.com/hr-hr/return-and-refund-policy)

- [PREGLED](https://privacy.peoplekeys.com/hr-hr/overview)
- [POLITIKA PRIVATNOSTI](https://privacy.peoplekeys.com/hr-hr/privacy-policy)
- [UVJETI KORIŠTENJA](https://privacy.peoplekeys.com/hr-hr/terms-use)
- [POLITIKA POVRATA I REFUNDACIJA](https://privacy.peoplekeys.com/hr-hr/return-and-refund-policy)
- [POLITIKA NEDISKRIMINACIJE](https://privacy.peoplekeys.com/non-discrimination-policy)
- [SUKLADNOST S EEOC-OM](https://privacy.peoplekeys.com/eeoc-compliance)

![PeopleKeys](https://privacy.peoplekeys.com/hs-fs/hubfs/Logo_black.png?width=170&name=Logo_black.png)

# Politika povrata i refundiranja

## Politika povrata i refundiranja PeopleKeysa

### Za fizičke/tiskane proizvode

Jamčimo da su naši proizvodi najviše kvalitete; međutim, ako otkrijete da je vaš proizvod neispravan u konstrukciji, rado ćemo vam pomoći. U nastavku su upute za povrat:

- Broj autorizacije povrata (RA) morate dobiti tako da [nas kontaktirate ovdje](https://info.peoplekeys.com/return-and-refund-policy-contact-us?hsLang=hr-hr) prije nego što se vraćena roba prihvati za kreditiranje. Bez RA broja nijedan povrat neće biti prihvaćen.
- Povrat se mora izvršiti u roku od 30 dana od datuma kupnje.
- Svi materijali moraju biti neiskorišteni i u stanju za ponovnu prodaju ili se kreditiranje ne može izdati.
- Neće se vršiti povrat gotovine. Svi povrati će biti u obliku kreditiranja za proizvode.
- Naknada za obnavljanje zaliha od 20% bit će procijenjena za svu vraćenu robu i umanjena od kreditiranja za proizvod.
- Prilagođeni materijali ne mogu se vratiti.

Sve naknade otpreme za povrat i poštarinu proizvoda plaća kupac. Troškovi otpreme neće biti uključeni u nijedno izdano kreditiranje.

### Za elektroničke proizvode

Izvršiti ćemo refundiranje za kupnju elektroničkih proizvoda kao kreditiranje na vaš PeopleKeys račun. Nema povrata gotovine ili na kreditnu karticu za elektroničke proizvode kupljene online u jednom od izloga naših trgovina.

Ako imate bilo kakvih pitanja, molimo [kontaktirajte nas ovdje](https://info.peoplekeys.com/return-and-refund-policy-contact-us?hsLang=hr-hr).

### Za elektroničke tečajeve i tečajeve uživo

U slučaju otkazivanja tečaja, vratit ćemo vaš tečaj u obliku kreditiranja na račun. Tao kreditiranje možete koristiti za neki drugi tečaj ili za kupnju bilo kojeg drugog PeopleKeys proizvoda.

[![PeopleKeys](https://peoplekeys.com/wp-content/uploads/2021/09/footer-logo.png)](https://peoplekeys.com)

PeopleKeys has been a global leader in behavioral analysis for over 40 years, empowering individuals, unlocking human potential, and building stronger, more effective teams.

<https://www.linkedin.com/company/peoplekeys-inc-?trk=mini-profile> <https://www.instagram.com/peoplekeysinc/> <https://www.facebook.com/PeopleKeys.Inc>

**COMPANY**

[About Us](https://peoplekeys.com/about-peoplekeys/)

[Become a Partner](https://peoplekeys.com/partner-distributor/)

[Terms of Use](https://privacy.peoplekeys.com/terms-use?hsLang=hr-hr)<https://peoplekeys.com/solutions/disc-technology/>

[Privacy Policy](https://privacy.peoplekeys.com/privacy-policy?hsLang=hr-hr)

**QUICK LINKS**

[Certifications & Training](https://peoplekeys.com/solutions/training-and-certification-courses/)

[Business Solutions](https://peoplekeys.com/solutions/business-solutions/)

[StudentKeys](https://peoplekeys.com/studentkeys-program/)<https://peoplekeys.com/solutions/disc-technology/>

[Knowledge Base](https://peoplekeyshelp.zendesk.com/)

**CUSTOMERS**

[End-User Portal Login *(Assessment Taking)*](https://assessments.peoplekeys.com/login?_gl=1*1unckii*_ga*MjA0MTc2NjMwNy4xNjMzMjk5Nzkz*_ga_10WF8FDT7K*MTYzNDMyMDczOC4yOS4xLjE2MzQzMjA3MzkuNTk.)

[Business Portal Login *(APP2 Portal)*](https://app2.peoplekeys.com/SignIn.aspx?_gl=1*1unckii*_ga*MjA0MTc2NjMwNy4xNjMzMjk5Nzkz*_ga_10WF8FDT7K*MTYzNDMyMDczOC4yOS4xLjE2MzQzMjA3MzkuNTk.)

[Digital Chalk](https://peoplekeys.digitalchalk.com/auth/login)

Copyright © 2026 PeopleKeys. All Rights Reserved.